Industry 4.0 Requires Proven Knowledge Management – How Leading Manufacturers Are Already Successfully Implementing It.

22. July 2025

In this article

The Importance of Practical, Proven Knowledge Management.

Industry 4.0 is more than just a buzzword – in reality, the acceptance on the shop floor determines whether new systems deliver real value. Smart software alone is not enough. Only when employees actively use it can tangible improvements be achieved in key metrics such as OEE and reduction of disruptions.
A good example of this is MADDOX: the solution was specifically developed for use in production to make experiential knowledge accessible and to actively support employees in their daily work – with proven success.
At Rotkäppchen-Mumm, it was particularly noticeable that user activity among machine operators and occasional users steadily increased over several weeks. The activity index rose from below 100 to over 600 per day – a clear sign of acceptance and regular use in daily production. Read more
Graphic Shows MADDOX Success Across Industries: Pharmaceuticals, Paper, Bakery, Snacks, Beverages, and Building Materials – Proven Knowledge Management for Industry 4.0.
Even at a leading pharmaceutical manufacturer, the impact of practical, proven knowledge management is clear. There, OEE was demonstrably increased by 7 % – thanks to faster problem-solving and more efficient knowledge transfer. Read more

Why MADDOX Performs Across Diverse Production Environments – and What It Means for You.

MADDOX is not just any software. It was specifically developed for the real challenges in production – from real-world experience, for real-world use.

What makes it special? MADDOX combines psychologically grounded knowledge with deep expertise in mechanical engineering, automation, and industrial production. Our founders have worked for years at the interface between humans and machines. This expertise is reflected in the core of the software: it is designed so that operators can work with it intuitively – supported by AI, exactly where it makes sense.

MADDOX not only helps with capturing and sharing experiential knowledge but also actively promotes understanding of machine behavior and structured problem-solving. In this way, implicit knowledge becomes visible – and immediately accessible to all employees.

Success Stories from Various Industries.

MADDOX stands for proven knowledge management that has demonstrated its value across a wide range of production environments. Real-world examples show that, regardless of industry or product, fast onboarding, high employee acceptance, and measurable improvements in efficiency and disruption prevention are achievable.

💊 Pharmaceuticals

In the pharmaceutical environment, strict regulations coexist with the expectation of maximum efficiency. Three of the largest pharmaceutical manufacturers use MADDOX to systematically document operational knowledge and make it accessible at any time. This not only enhances process reliability but also enabled an increase in OEE through more targeted root-cause analyses of deviations.

🥨 Snack Industry – Lorenz

Short cycle times, frequent product changeovers, seasonal peaks: in snack production at Lorenz, the challenge is to maintain stable output despite changing demands. MADDOX helps identify common sources of error early and provides standardized solutions. This keeps the production line moving – even when staff rotate.

🍷 Beverage Industry – Rotkäppchen-Mumm

In the sensitive final packaging of sparkling wine and wine, every second counts, as buffers are limited and disruptions in palletizing can quickly bring the entire bottling line to a halt. Rotkäppchen-Mumm implemented MADDOX to support logistics personnel in troubleshooting. The result: by empowering existing staff, hiring additional machine operators for the final packaging was unnecessary. Even without specialized personnel, MADDOX guidance significantly increased the efficiency of the palletizing system. The notably high interaction rate is a clear signal that employees recognize the added value and actively use the system in their daily work.

🍞 Bakery Industry – Dr. Quendt

At Dr. Quendt, traditional recipes meet modern technology. The frequent product changes in bakery production demand flexibility and know-how. MADDOX provides structured procedures for changeovers and helps new employees get up to speed quickly – a real advantage in a dynamic shift system. The strong focus on Christmas baked goods presents a particular challenge. Over the course of the year, the workforce doubles and halves due to seasonal employees. New staff must adapt within days to the demanding combination of natural products with variable properties and complex, highly automated equipment. Training is further complicated by language barriers. Here, MADDOX, as a knowledge management system with automatic translation, offers significant advantages.

📄 Paper Production – Leipa

In the paper industry, even small deviations can lead to high scrap rates or machine downtime. MADDOX helps Leipa and two other paper manufacturers systematically capture recurring disruption patterns – and provides solutions for all shifts. As a result, unproductive downtime has been reduced and response times significantly shortened.

🏗️ Building Materials – Knauf

Large systems, abrasive materials, rotating shifts: at Knauf, knowledge about the sometimes highly specialized equipment is often tied to individual employees. With MADDOX, experiential knowledge is made accessible regardless of location. Whether dealing with disruptions or startup processes, operators find quick answers exactly where they are needed – at the machine.

Whether in regulated operations, high-speed lines, or heavy industrial plants – MADDOX proves its value wherever knowledge matters and speed is essential.

💬 Let’s explore together how your production can also benefit from proven knowledge management.
➡️ Book a free, no-obligation consultation now and discover the potential.

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