09. June 2026
The Wallhäußer Innovation Award 2026 recognizes innovative solutions that deliver tangible value to industrial applications in the pharmaceutical industry. This year, Bayer, Berlin-Chemie, and Merck Healthcare were awarded 2nd place for advancing knowledge-driven manufacturing with MADDOX.
The award-winning project:
“MADDOX: AI-Based Assistance Software to Increase Production Efficiency in a GMP Regulated Environment”
This recognition confirms what we have experienced in practice at PEEROX for years: production knowledge is one of the most powerful drivers of efficiency—when it is available exactly where it is needed.
In many production environments, the rapid resolution of disruptions still depends heavily on the experience and expertise of individual employees.
The challenge is that this knowledge is often locked away in people’s minds, outdated shift logs, or scattered documentation. When a machine stops, there is rarely time for extensive searching. Machine operators escalate issues to maintenance teams—even when the right information could have enabled them to resolve the problem directly on site.
The result: unnecessary interruptions, overloaded maintenance teams, and lost production time.
This is exactly where MADDOX makes a difference.
MADDOX was developed to make operational knowledge accessible and usable in everyday production environments.
The AI-based assistance software supports machine operators directly at the machine with context-aware recommendations, guidance, and operational knowledge from comparable situations.
As a result, recurring issues can be resolved more quickly and independently—without waiting for callbacks or support from maintenance personnel.
This creates two immediate benefits:
● Machine operators become more capable and confident in solving problems.
● Maintenance teams are relieved from repetitive support requests.
Or, put simply: less firefighting, more time for sustainable improvements.
In GMP-regulated production environments, standardized processes, traceability, and fast yet reliable decision-making are essential.
At the same time, employees often need additional information to better understand situations, troubleshoot issues, or benefit from operational experience gained in similar cases.
This is where MADDOX bridges the gap.
While quality-relevant documents, SOPs, and approved content continue to be managed and version-controlled within their designated systems, MADDOX helps make complementary operational and experiential knowledge easily accessible. This knowledge can be enriched through practical examples, photos, or videos, helping organizations capture valuable day-to-day experience and make it available to other employees.
By integrating existing knowledge sources, MADDOX provides employees with quick access to relevant information in their specific work context—without altering established documentation, approval, or quality processes.
The result is a powerful combination of controlled documentation and practical operational knowledge. Existing systems remain the authoritative source, while knowledge becomes easier to find, share, and apply. MADDOX combines the strengths of established documentation systems with the advantages of modern, user-centric knowledge management.
The award-winning project with Bayer, Berlin-Chemie, and Merck Healthcare demonstrates exactly how this approach works in practice: production knowledge is digitized and made available where it creates the greatest operational impact.
Not as another software platform that employees must actively search through, but as an assistance system that provides support directly within the working context.
At PEEROX, we do not view artificial intelligence as a buzzword.
Value is not created by technology alone, but by its application in real production environments.
With MADDOX, this means:
● fewer unplanned downtimes
● faster problem resolution
● improved knowledge transfer
● shorter onboarding times
● greater confidence and decision support for machine operators
● more capacity for maintenance teams
The recognition at the Wallhäußer Innovation Award validates this approach.
The fact that leading companies such as Bayer, Berlin-Chemie, and Merck Healthcare were recognized together with MADDOX demonstrates that AI-based assistance systems are no longer a vision for the future.
They are already delivering measurable value in daily production operations today.
For us, this award represents one thing above all: confirmation that we are on the right path.
Best Practice in the Pharmaceuticals Industry: How AI-Driven Knowledge Management from Peerox Increased OEE by 7%
