Food industry
Resolve machine malfunctions faster. Make knowledge permanently available.
MADDOX
The software solution for the food industry – resolve faults faster, sustainably preserve production knowledge
MADDOX helps production and maintenance teams analyze machine faults faster and minimize production interruptions. At the same time, valuable experiential knowledge is documented and made permanently available for shift teams, new employees, and future faults.
When the machine stops, every minute counts
Machine downtime means more than just lost production – it jeopardizes quality and delivery capability and ties up valuable resources.
1
Solutions are hard to find
The required knowledge is stored in documentation or in the minds of individual employees – but is not immediately available in an emergency.
2
Experts become a bottleneck
The same maintenance technicians are called in for faults time and again. Meanwhile, operators and production lines wait for support.
3
Errors are resolved multiple times
Issues that are already known are analyzed from scratch again and again because experiential knowledge is not centrally documented and available.
4
High costs due to downtime
Production interruptions lead to delivery delays, product losses, and additional costs due to non-usable goods.
This is exactly where MADDOX comes in
MADDOX combines machine faults, production data, and existing experiential knowledge into an intelligent decision-support tool. This enables faults to be resolved faster, production processes to be stabilized, and downtime as well as unnecessary product losses to be reduced sustainably.
From fault to stable production
In the food industry, every minute counts. MADDOX supports production and maintenance teams in reducing machine downtime, making experiential knowledge available, and stabilizing production processes for the long term.
Production disruption is detected
Error messages and machine states are detected and form the basis for rapid root-cause analysis.
Understand the equipment condition
MADDOX analyzes production and machine data and identifies correlations that indicate possible root causes.
Reuse proven solutions
MADDOX identifies patterns in machine data and suggests matching knowledge cards. This makes documented solution paths, work instructions, and practical experience available again for similar fault situations.
Derive the right actions
The software prioritizes possible causes and supports operators and maintenance technicians with specific recommended actions.
Make experience permanently available
Every fault that is successfully resolved expands the knowledge base and supports future shifts with similar fault patterns.
Intelligently combine documentation and experiential knowledge
Documentation is retained
Work instructions, hygiene requirements, and production documentation remain the binding foundation of your processes.
Experiential knowledge becomes usable
Resolved faults, practical experience, and proven solution paths are centrally documented and made available to all shifts.
Everything in the right context
MADDOX recognizes patterns in machine data and assigns suitable knowledge cards to a fault. This makes experiential knowledge, solution paths, and linked documents available exactly where they are needed.
Easy documentation
Every successfully resolved fault is evaluated and trains the AI. New experiential knowledge as well as photos and videos can be easily captured via mobile device and documented as a knowledge card.
What our customers say
Lindt & Sprüngli AG
Dirck Ley, Head of Operations Engineering
We have strategically set ourselves the goal of empowering production employees to resolve faults more independently. Only in this way can we reduce the share of unplanned deployments of our maintenance team. MADDOX is intended to play a central role in this strategy and help us increase our production efficiency and be equipped for the growing challenges in the labor market.”
Dr. Quendt GmbH & Co. KG,
Tom Oldach, Technical Project Manager
In our seasonal food production, staff turnover is part of everyday business. Onboarding new employees is becoming increasingly challenging due to language barriers.
With MADDOX, they receive instructions for troubleshooting in their native language, work independently more quickly, and need less support. This noticeably reduces downtime and scrap – a real benefit for us.
The easiest way to MADDOX
The next step to less machine downtime
Personal consultation
Experience MADDOX live
Get to know MADDOX in a personal live demo and discuss your requirements directly with our experts.
How MADDOX is implemented
The path to MADDOX
From the first live demo to successful productive use – learn how a typical MADDOX project unfolds.
Features
Learn more about MADDOX
Discover all the features, use cases, and benefits of our AI platform for intelligent fault analysis.