Beverage industry

Resolve machine faults faster. Stabilize filling processes.

MADDOX

The software solution for the beverage industry – resolve faults faster, sustainably secure production knowledge

MADDOX helps production and maintenance teams resolve faults on filling, labeling, and packaging lines faster. By intelligently combining machine data and experiential knowledge, production interruptions are shortened and proven solutions are permanently retained within the company.

When the filling line stops, every minute counts

An unplanned plant shutdown disrupts the entire production process—from filling and packaging through to on-time delivery.

1

Solutions are hard to find

The required knowledge is buried in documentation or held by experienced employees and is often not immediately available when it matters.

2

Specialists become a bottleneck

For complex faults, the same maintenance technicians are repeatedly needed. Meanwhile, production and filling lines are at a standstill.

3

Known issues are analyzed again

Faults that have already been resolved are investigated again because experiential knowledge is not centrally documented and available.

4

High costs due to downtime

Downtime delays filling processes, jeopardizes delivery dates, and causes additional costs due to production interruptions.

This is exactly where MADDOX comes in

MADDOX combines machine faults, production data, and existing experiential knowledge into an intelligent decision-support tool. This enables faults on filling and packaging lines to be resolved faster, production processes to be stabilized, and unplanned downtime to be sustainably reduced.

From fault to stable filling

In the beverage industry, every minute counts. MADDOX supports production and maintenance teams in resolving faults on filling and packaging lines faster, minimizing production interruptions, and making valuable experiential knowledge permanently available.

Respond quickly to faults

Error messages and machine states are recorded and form the basis for targeted fault analysis.

Understand the equipment condition

MADDOX analyzes production and machine data and identifies correlations that indicate possible causes of a fault.

Apply experience in a targeted way

MADDOX assigns suitable knowledge cards to fault situations. The solution paths, maintenance experience, and work instructions stored there support machine operators in troubleshooting.

Derive the right actions

The software prioritizes possible causes and supports operators and maintenance technicians with specific recommendations to get the line back up and running quickly.

Preserve knowledge for the long term

Every successfully resolved fault expands the knowledge base and supports future shifts with comparable fault patterns.

Intelligently combine documentation and experiential knowledge

Documentation is retained

Work instructions, cleaning plans, and production documentation remain the binding basis of your processes.

Experiential knowledge becomes usable

Resolved equipment faults, maintenance experience, and proven solution paths are centrally documented and made available to all shifts.

Everything in the right context

MADDOX recognizes patterns in machine data and assigns suitable knowledge cards to a fault. This makes experiential knowledge, solution paths, and linked documents available exactly where they are needed.

Easy documentation

Every successfully resolved fault is evaluated and trains the AI. New experiential knowledge as well as photos and videos can be easily captured via mobile device and documented as a knowledge card.

What our customers say

Rotkäppchen-Mumm sparkling wine cellars

Matthias Baum, Plant Manager Eltville

Our logistics employees in the warehouse are responsible for the smooth operation of the palletizers. MADDOX provides them with precise fault information and valuable solution suggestions from experienced colleagues. This enables us to ensure efficient operation with the existing team, without having to create additional positions for machine operators for the palletizer.

The easiest way to MADDOX

The next step to less machine downtime

Personal consultation

Experience MADDOX live

Get to know MADDOX in a personal live demo and discuss your requirements directly with our experts.

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How MADDOX is implemented

The path to MADDOX

From the first live demo to successful productive use – learn how a typical MADDOX project unfolds.

To the customer journey

Features

Learn more about MADDOX

Discover all the features, use cases, and benefits of our AI platform for intelligent fault analysis.

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