The conference report from Packaging Valley’s Packaging Machinery Conference summarises the presentations on modularisation and digitalisation in packaging machinery engineering. From the user perspective, Matthias Markus from Bayer AG has his say, describing digitalisation in packaging operations—and in doing so, addressing the use of our AI-powered assistance system MADDOX. The article describes how, in the event of machine faults, MADDOX provides solution suggestions based on sensor and machine data, supports new employees in resolving faults quickly, and thus reduces downtime. Read now.